1.) How does MLMLeadGenie.com generate leads?
MLMLeadGenie.com spends a great amount of time generating high quality leads. Our leads are compiled from responses to our direct mail, newspaper advertisement, telemarketing campaigns and internet advertisement campaigns.

2.) How fast are orders processed?
MLMLeadGenie.com usually processes orders within 1 business day. At MLMLeadGenie.com our first and foremost priority is to generate leads of the highest quality leads and under no circumstances will we circumvent our quality control process to expedite delivery.

3.) How does MLMLeadGenie.com deliver leads?
Leads are delivered as email attachments in Microsoft Excel, Comma Delimited (CSV) or Tab Delimited (text) format. In event your email service does not allow you to receive large files, MLMLeadGenie.com will upload the data file to a secure server and email you simple download instructions.

4.) Which type of leads do you recommend?
We recommend Customized Leads, Real-Time Phone Interviewed Leads, Phone Interviewed Leads & Real-Time Surveyed Leads for calling and recruiting prospects.

We typically recommend Surveyed Leads, Double Optin Leads & Single Optin Leads for premium autoresponders which allow only optin leads to be imported. These leads can also be used for calling and recruiting prospects by network marketers who have experience working lower priced/lower quality leads.

Email Leads should be used to send email messages to prospects using bulk mailers or bulk mail safe autoresponders.

5.) Does MLMLeadGenie.com offer a 100% money back guarantee?
Only first time customers purchasing lead packages costing under $50 are eligible for a 100% money back guarantee. If you are a first time customer and are not satisfied with our MLM leads simply return the leads to customercare@mlmleadgenie.com and we will immediately refund your payment. No questions asked!

6.) Why does my credit card statement show a payment made to GenerationX-Solutions, Inc.?
GenerationX-Solutions, Inc. is the parent company of MLMLeadGenie.com. All payments are processed by GenerationX-Solutions, Inc. GenerationX-Solutions, Inc. has been serving online advertisers since 1997.

7.) Do you have tools and success tips for my home business?
Visit our Resource Center for powerful calling/autoresponder scripts, links to autoresponder companies, proven strategies for closing a sale, communication tips and tax advice.

For powerful and helpful articles for your business success, visit our Success Library.

8.) What is your replacement policy?
MLMLeadGenie classifies leads with wrong numbers, disconnected phone numbers and invalid phone numbers as bad leads. MLMLeadGenie typically provides 10% - 25% extra leads with each order. In the rare event that you receive bad leads in excess of the extra leads provided, then you may simply return us the bad leads and we will gladly supply you with additional replacement leads. This replacement policy applies to all types of leads we offer!

9.) Do you really offer a 110% Price Match Guarantee?
In keeping with our commitment to customer satisfaction and our promise to provide top-quality leads and unbeatable prices, MLMLeadGenie.com offers a 110% price match guarantee on all leads. Within 3 business days of placing your order, if you discover that one of our competitors advertises the same quality/type of lead for a lower price, we will not only match that price, but we will also give you 10% extra leads. To qualify for our price match guarantee our competitor's lead must meet or exceed all the qualifications of our lead and must be shared 2 times or less. We evaluate all requests on a case-by-case basis, and we reserve the right to deny any price match requests at our sole discretion.

10.) How do I obtain the training/motivational DVDs/CDs listed on your website?
With every leads order you receive a FREE Training DVD/CD of your choice, a $15.95 value. The CD is shipped to your billing address 10-15 days after you place your leads order.

11.) How can I contact a company representative?
If you have additional questions feel free to contact a customer service representative by emailing customercare@mlmleadgenie.com or call 1.866.436.9765 Ext 306.